Frequently Asked Questions
If I am entering as a freshmen/transfer student, where do I start?
You can contact the Office of Outreach and Recruitment to receive an application packet OR you can attend a Prospective Student Orientation at NHU.
Applicants are reviewed on the merits of their prior academic achievements and potential for achieving the goals and objectives of the program to which they seek admission. An applicant cannot disregard his/her previous college records and apply for entrance to freshman standing.
Students must submit all official transcripts from all schools and colleges attended to the Office of the Admissions.
What are the hours/address of the Office of the Registrar?
The hours of the Office of the Registrar are as follows:
Monday- Thursday 9:00am-7:00pm
Phone: (408) 273-2772
Fax: (408) 254-1369
The address for NHU:
The National Hispanic University
14271 Story Rd.
San Jose, CA 95127-6900
What are the criteria for being an officially registered student?
You must follow the procedures under Registering for Classes. You are is considered "officially registered" once you meet the following requirements:
1. Students has been officially admitted;
2. Student has met with his/her advisor and has submitted a Registration Form;
3. Student has met course requirements, if applicable (certain courses have prerequisites, see the Schedule of Classes);
4. Student has submitted appropriate forms, if applicable (you must submit an Individual Directed Study Form in order to register for independent study);
5. Student has submitted the Registration Form to the Business Office;
6. Student has paid appropriate fees.
Where can I obtain my Class Schedule?
To obtain a Class Schedule of the course you are currently taking, go to the Office of the Registrar.
Where can I pay my fees?
You pay your fees at the Business Office.
How do I change my address on official University records?
You must submit a Student Information Change Form to the Office of the Registrar. You can obtain this form at the Office of the Registrar OR print a copy of the form from this web page.
I'm already registered but I'm unable to attend classes this semester. What do I do?
You must drop your courses as soon as possible. If you cannot do this in person contact the Office of the Registrar. Also, if you’re considering a leave of absence you must submit a Leave of Absence Form to the Office of the Registrar.
How do I get my final grades?
You will be sent final grades the end of the semester. Final grades are NOT issued at the end of a module.
When is commencement?
Commencement exercises are held the first week of June. See the Graduation section.
I just graduated. When and how do I get my diploma?
Once you have met all program requirements you must complete a Conferral of Degree Form and submit it to your advisor. Your advisor will review your records and forward the form to the Registrar. The Registrar will then review your file and order your diploma. You can obtain this form at the Office of the Registrar OR print a copy of the form from this web page.
I need to get official verification of my student status. Where do I go?
The Office of the Registrar can verify enrollment for current and/or previous semester. To initiate this request you may pick up and complete a Request for Verification of Enrollment Form from the Office of Admissions/Registrar and mail it to The National Hispanic University, Office of the Registrar, 14271 Story Road, San Jose, CA 95127. You can obtain this form at the Office of the Registrar OR print a copy of the form from this web page.
Where do I go to have my name changed on official University records?
To have your name change on University records you must submit a Student Information Change Form to the Office of the Registrar. You can obtain this form at the Office of the Registrar OR print a copy of the form from this web page.
You must present proper identification of the new name to be processed.
How do I order an official transcript? How do I order a rush transcript?
To order official transcripts, you must submit a Transcript Request Form to the Office of the Registrar. You can obtain this form at the Office of the Registrar OR print a copy of the form from this web page.
Transcripts are generally processed within 5 working days after receipt of request. Official Transcripts are $4 per order, each additional regular order (if ordered at the same time) is $2; Rush Transcripts are $8 per order. See Fees.
A written letter is acceptable in lieu of an Official Transcript Request Form for those students unable to file a request form in person. The letter must include the full name of the student used while in attendance at NHU, the SSN, birth date, dates of attendance, return address, address where the transcript(s) is to be sent, and any special conditions that the student may wish to make prior to having the transcript sent. The student's signature must be included on the request form and/or individual letter. Payment must be included to process the request.
All Official Transcript Request forms and letters, including the appropriate fee, must be submitted at or mailed to the Business Office, The National Hispanic University, 14271 Story Road, San Jose, CA 95127.
An official transcript can usually be sent within one week after receipt of the request. However, requests that specify inclusion of grades just earned or verification of a degree just awarded cannot be filled until two to three weeks after the end of the module.